When you use our website or services, we may collect: your name, email address, phone number (via contact forms); website usage data including pages visited, device type, browser, and location; and business data you share with us for AI training purposes.
We use collected information to provide and improve our AI services, respond to your inquiries, send service updates and relevant communications, analyze website performance, and improve user experience.
We implement industry-standard security measures to protect your data. All data transmission is encrypted via SSL/TLS. Business data shared for AI training is stored securely and used only for your specific service delivery.
Our website uses essential cookies for site functionality and analytics cookies to understand how visitors use our site. Analytics data is collected anonymously and includes page views, device information, and geographic region. We do not use this data for advertising or share it with third parties.
We use trusted third-party services including Vercel (hosting), Supabase (database), and OpenRouter (AI processing). Each service has its own privacy policy and data protection practices. We only share the minimum data necessary for service delivery.
You have the right to access, correct, or delete your personal data at any time. You may opt out of non-essential communications. To exercise these rights, contact us at hello@jidolab.com.
We retain personal data only as long as necessary for service delivery. Contact form submissions are kept for 12 months. Analytics data is retained for 24 months. You may request deletion at any time.
We may update this policy periodically. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance.
For privacy questions, contact us at hello@jidolab.com or call +66 93 575 4757.
Last updated: April 2026